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X-WR-CALDESC:Events for Renaissance Entrepreneurship Center
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DTSTAMP:20260405T153427
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SUMMARY:🖥️The customer journey
DESCRIPTION:Your customers are at the heart of your business. How do they perceive your brand at every step — from first impression to loyal advocacy? In this beginner-friendly session\, learn how to refine your customer journey and elevate satisfaction at every touchpoint. \nJoin Luz\, a dynamic consultant\, as she shares practical strategies to create meaningful customer experiences that drive business growth. \nNote: Please log in 15 minutes early. No recording will be shared. \nTo Sign up for the Event: \n\nVisit http://tiny.cc/renaissancewbc\nCreate a free account\nSearch for this webinar under “Learning” -> “Learning by Resource” -> “Events”\nRegister!\n\n(Please DO NOT USE INCOGNITO MODE when creating your account or watching videos). \nNote: Our services and programs are open to all entrepreneurs. All Renaissance WBC/SOMA programs and services are extended to the public on a nondiscriminatory basis. \n\n \n  \nRenaissance WBC is funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions\, conclusions\, or recommendations expressed are those of the author(s) and do not necessarily reflect the view of the SBA. All SBA programs or cosponsored programs are extended to the public on a nondiscriminatory basis. Reasonable accommodations for persons with disabilities will be made\, if requested\, at least 2 weeks in advance. Contact: Women Business Center wbc@rencenter.org\, (415) 894-9779
URL:https://rencenter.org/event/%f0%9f%96%a5%ef%b8%8fthe-customer-journey/
LOCATION:CA
CATEGORIES:Technology Workshop,Professional Development Workshops
ATTACH;FMTTYPE=image/png:https://rencenter.org/wp-content/uploads/2025/07/🖥️The-customer-journey-2.png
ORGANIZER;CN="Women's Business Center":MAILTO:wbc@rencenter.org
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